|Our Company: About Us
The Industry Leader in East Tennessee Since 1964
Founded in 1964, Thermocopy is headquartered in Knoxville, Tennessee, with more than 60 employees located in offices in Knoxville and Johnson City. This locally-owned company offers an integrated approach to office document management by looking at the “who, what, when, where, and how” of document production, and providing better, faster, easier and more economical solutions. The company’s core office products are multi-functional color, black and white copiers, printers, scanners and fax machines from the industry leaders.
Our Customers Become Raving Fans
We carry on a 49-year tradition and philosophy of placing great emphasis on strong business relationships, high customer satisfaction, and technologically advanced solutions. The quality, speed and reliability of our service is unsurpassed. Thermocopy is one of the few companies (in our industry) in the nation that employs an on site manufacturer-certified trainer and has a state-of-the-art training center for service technicians (located at our Corporate Headquarters in Knoxville). Our Service, Sales and Supportworks departments have more professional certifications than any of our competitors in East Tennessee.
Recognized as a Leader
Thermocopy is recognized as one of the premier quality companies in East Tennessee, with awards and recognition for our products, services, environmental initiatives, and community involvement. Thermocopy is recognized on a regular basis by the manufacturers that we represent for outstanding sales and service. In recent years, imageSource Magazine, the leading information source for the document solutions channel, has awarded Centriworks / Thermocopy the national Perfect Image Awards for Outstanding Sales Program and Best Implementation of Technology Strategies — and the magazine’s most prestigious Perfect Image Award for Dealer of the Year.
The Thermocopy Advantage
The Thermocopy Advantage is the set of factors that benefit our customers. We invite you to learn more about some of the factors that set us apart from our competitors and why many of the best and most profitable companies in the area are our clients.
Our Goal, since 1964, has been to provide innovative and creative business solutions. We pledge to continue to offer solutions and to maintain mutually beneficial long-term business partnerships.
To Our Customers, We Commit:
• To provide an experienced tenured team of professionals.
• To nurture our business relationships.
• To outperform all competition.
To Our Employees, We Commit:
• To provide a professional work environment, offering team-based leadership
and performance-based compensation.
• To provide professional and personal development through continuing education.
• To provide a vision of growth and stability.
To Our Community, We Commit:
• To invest money and manpower to achieve civic goals.
• To be an environmentally responsible business partner.