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June 29 2010
Are Deleted Copier Files Really Gone?
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Thermocopy’s Guide To Copier and Printer Hard Drive Data Security Options


Once data has been written to any disk drive, the potential exists for it to be retrievedeven after deletion—unless it’s been effectively overwritten or destroyed. Temporary or stored data could be accessed on your copier during your business’ use of the device, or after the device is returned, recycled or resold.

On all Ricoh, Kyocera and Canon equipment (containing a hard drive) to be resold or returned to leasing, Thermocopy implements a standard procedure to delete user data on the system and hard drive. These security measures are provided at no additional cost to our customers.

Our certified technicians perform specific security steps (all verified and tracked) on every device that could store customer data. Our technicians may delete data to include, but not limited to, IP addresses, company directories, network data, contact lists, email/fax addresses, job logs, and user settings. Additionally, all equipment utilized for parts or recycling will have the hard drive removed.

We've created a downloadable document that outlines these security steps, and we invite you to contact your Thermocopy Representative to discuss specific concerns you may have related to equipment data security.

The best protection against unwanted access to the confidential or sensitive information contained in your documents is to implement a proactive security strategy. Thermocopy offers our customers a variety of security products that can erase data, encrypt data, or a combination of both functions. These measures make it very difficult—or impossible (depending on the specific product and options)—for hackers to retrieve data through disk utilities or file recovery tools. Our consultants can customize a security package for your business with these additional options, based on your devices and security requirements.

For more information on how your business can benefit from our equipment security products and services, please call Thermocopy at (865) 524-1124 or email us.

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07 June 2010
6:00 am

Live Remote from Market Square to kick off the 2010 Thermocopy BIG TICKET II promotion!

13 May 2010
11:00 am

Knox County Recycle Champions Program
Awards Presentation

19-22 April 2010
Ricoh Convergence 2010
Las Vegas, Nevada

19 April 2010
8:00 - 9:00 am

Knoxville Chamber
Earth Day a.m. Exchange
sponsored by Thermocopy
at Knoxville News-Sentinel Headquarters More Info

01 April 2010
Thermocopy’s 46th Anniversary!


25 March 2010
11:30 am - 1:30 pm
Productivity Possibilities Luncheon introducing Supportworks Disaster Recovery Solutions
at Calhoun’s On The River
Guest Speaker: Justin Moore, CEO of Axcient.
Call (865) 524-1124 to reserve your seat.
More Info