If you’ve had the pleasure of working with Jane Haney, our Major Accounts Representative, then you know firsthand how dedicated she is to the success of her customers. Jane has been with Thermocopy for 28 years—her knowledge of information management solutions and industry experience have been a real advantage for our customers. Our CFO and [...]
Tag Archives: Raving Fans
Professional Spotlight: Jane Haney and ORNL Federal Credit Union
Posted in Customer Feedback, Thermocopy Advantages Also tagged Customer Feedback, Sales and Marketing Leave a comment
Thermocopy Featured in BEI Services Customer Spotlight
BEI SERVICES is featuring Thermocopy in their April Customer Spotlight! BEI Services has been in the business of helping companies reduce costs and improve performance for 18 years as the world’s only source of copier, printer and service department benchmarking. Here is the Customer Spotlight: Thermocopy, in business since 1964, is East Tennessee’s largest and [...]
Posted in News + Events, Supportworks, Thermocopy Advantages Also tagged Call Center, Certifications, Service, Supportworks, Training Center 2 Comments
Recent Customer Feedback
Here are a couple of email messages we received recently from “Raving Fans”… Thanks, Matthew [Coleman]! By the way, your tech guys [Jacob Allen & Jonathan Strader] are great. I’ve had a few little glitches and a couple of questions and they have been fast to respond with fixes and answers. Kudos to Thermocopy! I’m [...]
Posted in Customer Feedback, Thermocopy Advantages Also tagged Customer Feedback, Sales and Marketing, Service, Supportworks, Thermocopy University Leave a comment
New “Raving Fans” Feedback
We receive calls and emails every week from customers that have become Raving Fans of Thermocopy’s superior products, excellent service, and the really great people working here. Here are a couple of recent emails… We have an older Ricoh fax machine that just keeps on working. During the last few years, I’ve had occasion to [...]
Posted in Customer Feedback, Supportworks, Thermocopy Advantages Also tagged Advantages, Customer Feedback, Service, Supportworks 1 Comment
