Once again, Thermocopy has been honored as the #1 U.S. dealer in the Ricoh Prestige Certification Program.
Nationally, over 1,737 technicians participated in the 2016 Ricoh Prestige Certification Program, representing 406 RFG (Ricoh Family Group) Dealers throughout the United States. Across the country, only 137 technicians achieved a score of 90 or higher on the Circle of Excellence tests—and 19 of those Prestige Certified Technicians are with Thermocopy. All of our techs individually placed in the top 6% nationally, and as a team, Thermocopy received the highest number of awards in the nation—19 total—placing Thermocopy at #1 nationally among dealers participating in the program.
Ricoh Representatives Steve Kesler (South Region Service Support Manager) and Jeff Lineberger (Technical Support Manager) traveled to Knoxville recently to present award plaques to our top-achievers. The entire team of Thermocopy employees were in attendance for the presentation of awards.
Our customers are winners, too, because these awards mean our clients are receiving support from one of the very best dealers in the nation. Our customers benefit from better, faster fixes in their connected equipment environment from techs who take pride in providing the highest level of service.