Data Protection

Affordable Data Protection That You Can’t Afford to Be Without

Major data loss, and the resulting downtime, can cripple any business. Studies show that 94% of companies that experience a major loss of data go out of business. The new advances in data backup, disaster recovery, and business continuity technologies offered by Thermocopy have made it affordable for even small businesses to implement these crucial tools.

Supportworks Data Protection is our on and offsite data backup and disaster recovery solution. Our Data Protection product provides an onsite appliance that can backup any Windows, Linux and Mac computer, as well as SQL and Exchange, to the onsite device without the use of agents or additional software. The solution also backups the data into the cloud and is completely configurable as to structure, size, performance, and schedule. The Disaster Recovery component provides the ability to “spin-up” a virtual bare metal image of the system that has failed onto the device (granted disk space is available) allowing the business to be up and operational in 2 to 6 hours—instead of days—until a new server or desktop arrives. Data Protection is offered under a separate pricing structure from the Managed IT packages as an optional product in your Supportworks contract.

Services Available at All Data Protect Levels:

RapidRestore™ Data Backup Services  |  Monitoring of the devices for key service issues (availability, performance, disk space, memory, processor).

SmartArchive™ Data Retention Services  |  Regular administration and patch management of the devices and full support of all devices with no hourly charges unless we are called onsite.

SmartDR™ Disaster Recovery Services  |  Provides unlimited remote and onsite troubleshooting, support and problem resolution for technical issues related to supported devices under management.