Every customer has a combination of information, document and workflow issues that are specific to their work environment and goals. Our approach is to offer truly customized solutions that have been developed based on the needs of your business or organization.

Printworks™ — Print Management Services
Our certified Print Management Consultants take an educated, informed, and true consultative approach. By focusing on you and your business, we create an individually tailored Print Management Solution which incorporates today’s cutting edge technology with the core values, strategies and aspirations of your company. By using non-invasive print output measuring technology, floor plans, a complete business walk-through and pre-scheduled interviews, we create a complete QuickView™ which immediately zooms in on your company’s current total print environment usage and costs. This QuickView™ is then utilized to intelligently and effectively offer suggestions to realign your print environment technology and processes, often improving productivity and decreasing expenditures almost immediately. Learn more about Managed Print Services.

Supportworks™ — Managed IT Services
Thermocopy offers full IT management and monitoring services — available from the most remote laptop to the most advanced network infrastructure. Your business will benefit from a complete team of certified IT professionals with a wide spectrum of knowledge and experience. Each Supportworks MIT package includes access to a Virtual CIO (vCIO) who provides ongoing recommendations and IT guidance on a quarterly basis. This approach means your information technology needs will be addressed in a proactive, rather than reactive, way. Learn more about Managed IT Services.

Information Management
Thermocopy's certified Information Management Consultants offer initial and periodic audits of your office environment to determine its current efficiency level and capabilities. Our consulting team can devise a strategy to maximize your business potential and cost-savings, by recommending the right combination of management tools for your office environment.

Whether your information flow is paper-to-paper, paper-to-digital, digital-to-digital, or digital-to-paper, our certified, professional consulting team will develop a customized strategy to maximize your efficiency, cost-savings, security and compliance, by recommending the right combination of management tools for your office environment. Other companies may offer some combination of products/services that apply to part of your document workcycle, but with Thermocopy there is no need to work with multiple vendors.

Certifications
Our Sales, Service and Supportworks departments have more professional certifications than any of our competitors in East Tennessee. They are as follows:

(1) Microsoft Certified Systems Engineer
(2) Microsoft Certified Systems Administrator
(2) Microsoft Certified IT Professional
(1) GIAC Securities Essentials Certification
(6) Microsoft Certified Professional
(6) Microsoft Certified Technology Specialist
(3) CompTIA Security+
(3) CompTIA Green IT
(1) Cisco Certified Entry Networking Technician (CCENT)
(1) CompTIA Printing and Document Imaging (PDI+)
(1) Apple Certified System Administrator
(14) Net+ Network Certification
(17) A+ Computer Support Professional Certification
(8) CDIA+ Certification
(1) Certified Public Accountant
(1) Certified Management Accountant